Return & refund
Return & refund
- Am I able to return an item even if I have tried it on?
- What will happen if my items are not returned in marketable condition?
- May I return products from different orders in the same package?
- Do I need to pay my invoice before submitting my return?
- Is it possible to return sale items?
- How do I change an item?
- See all 7 articles
Complaint
- How do I make a complaint?
- How do I make a complaint in a store?
- How do I submit my complaint through a parcel service point?
- How do I make a complaint of a product ordered by the Click & Collect service?
- I did get a damaged product, what should I do?
- When do I have right to make a complaint?
- See all 7 articles