How do I make a return with Budbee Box?

If you have received your delivery via Budbee Box, follow the instructions below to send your return back to us. Find out the return fee for returns to our web warehouse here.

Step 1

Find your delivery via the link you received via text message from Budbee in connection with the delivery, or through the Budbee app.

Step 2

Click on the "book return" button, choose which Budbee box that suits you best. After confirming, you have two hours to hand in the parcel at the chosen location. If you do not make it in time, you can book a new return by repeating the same process.

Step 3

Pack the goods you wish to return in the original packaging or equivalent packaging.

You do not need a return shipping label to stick on the outside of the package when returning through Budbee. They print out a return label and stick it on the package when picking up your parcel from the locker.

Step 4

Hand in the return to the locker by entering the code that you will find in the Budbee app or through the tracking link.


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