When you collect a package from your parcel service point, you must show valid identification. Please note that the name of the person who made the order will be the person who should collect the package. The name at the shipment must be identical to the name of the ID. If you do not have the opportunity to retrieve your package yourself, you can ask someone else to pick it up for you - but it is important that the person representing you must show bouth your ID and their own.
Who can collect up my package?
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